Telstra Saga Update – good news

I am promised, by someone in head office (very nice and working from home due to the Coronavirus isolation moves) that my replacement landline phone is on the way after 3 months. He is also going to follow the trail of how my consignment disappeared, to be linked to a previously completed (in January) consignment to Grafton. Interestingly, he was able to follow all recorded phone and chat conversations, and is required put in a full incident report. At least the poor man will be able to have a lie down when it all gets too much! Thanks for the support, everyone. x

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